Vice President for Administrative Services (VPAS)
Congratulations to the VPAS Customer Service Award winners
Geoffrey Allen (Virginia Tech Police Department) Geof was nominated for dedication to the VTPD’s Community Outreach unit, particularly in developing and increasing enrollment in the Student and Faculty/Staff Police Academies, Rape Aggression Defense classes, Resident Assistant training program, and Student/Parent Orientation programs. Feedback regarding Geof from participants in these programs has been “overwhelmingly positive on a consistent basis.”
Brenda Ayers (Facilities Services – Housekeeping) The Council felt it spoke very well of her that Brenda was nominated twice for the individual award and a third time as part of a team. ICTAS building occupants acknowledged her willingness to go above and beyond the scope of her normal duties to ensure they have a clean, safe environment, even coming in outside her normal schedule to make sure that time-consuming tasks are accomplished. One nominator especially noted Brenda’s diligence in following and assisting with laboratory and hazardous waste management practices.
Josh Caldwell (Facilities Services – Trades) Josh was recognized for his up-beat and “can do” attitude. His position requires very quick responses to a range of customer and maintenance crew demands, and Josh consistently meets these expectations while maintaining a very positive attitude toward his job. His professional interactions with his customers and co-workers positively influence the whole Preventative Maintenance team.
Aaron Judy (Human Resources – Systems Support) Aaron was selected for her patience and persistence in simultaneously managing multiple demands on her time while still ensuring each customer feels important. Her dedication to building camaraderie within the department is also exhibited through her work on the Mirth Committee.
Christopher Rossi (Emergency Management) Chris’s nomination noted his exemplary ability to “reach out and connect with the campus community” and to “make information relevant to those he is working with.” For example, Chris’s idea to implement a monthly brown bag lunch for the Building Emergency Coordinators, has engaged more than 50 participants and resulted in a greater understanding of the need to incorporate emergency planning across the university.
Chris Wakley (Environmental Health & Safety) Chris’s nomination included comments collected from several of his customers, all commending the energy and enthusiasm with which he approaches each project. One commenter stated that Chris went “above-and-beyond his duties… to facilitate the rapid and safe initiation of research” at the VT-Carilion Research Institute. Another described his innovative approaches to managing and consulting on a safety concerns while remaining considerate of the researchers“ programs and needs.
ICTAS Housekeeping Team Brenda Ayers, Teresa Snider, and Pat Kirby
These ladies were nominated by an ICTAS building occupant who noted how dedicated all three workers are to going the extra mile to maintain cleanliness of the building while treating everyone with courtesy and respect. The nominator also stated that when the team heard that Stone Phillips (of Dateline: NBC) would be visiting one of the building’s labs to film a news segment, they took the initiative to ensure the space was “sparkling” even though none of the occupants asked for special service.
Contact Info
Mailing Address
248 Burruss Hall (0182)
Blacksburg, VA 24061
Phone
(540) 231-4416
(540) 231-1401 (fax)